Gary Knutson - Traction Products, Inc.
Hello, Thanks for your prompt reply. I did come across a solution which works fine.
I love the product. I’m mainly going to be copying EEPROM chips, so it is a viable solution for my needs.
Again, thanks!
Robert A. - South Florida Water Management District
Hello,
I am totally satisfied with your product
and service. The EPROM+ is an excellent product
and a great value, but my complete satisfaction goes
beyond the programmer. Your quick followup with emails
on my usage question and replacement manuals equals or
surpasses any company out there. My satisfaction with your product has helped my
personal life in making homebrew Vectrex games for the
classic console, and as a bonus in my professional life
to upgrade KVM switching equipment.
Thanks for the programmer and the support!
Sincerely,
Chris R.
"I have been an active electronics engineer for 15 years and in that time I have worked with a number of eprom programmers. I have found that the Eprom+ is fast, reliable, portable and inexpensive. It equals the other more expensive programmers in performance and it exceeds the others by being easy to use and easy on the pocket book! The key feature I used to decide on purchasing this unit was the freedom given by having schematics. After my previous programmer died, I found it more expensive to get the schematics or have it repaired than to buy the Eprom+. I've been using the Eprom+ for 2 years and the schematics are still collecting dust. Please give yourselves a pat on the back for a job well done!"
Josh Bensadon, ADT Security Systems.
"All I can say is BRAVO. It was one thing when I thought that the "plus" in EPROM+ referred to the extra capabilities that were listed in the small magazine ad. It was really above and beyond though, when I realized that the "plus" referred to a level of service that I can only describe as "the best I've ever seen". My position routinely requires interaction with Fortune 500 companies. Every one of them could take a lesson from you. Thanks."
Jeffrey Schreiber - Cobane Corporation
"Taking a minute to thank you for your EPROM+ programming system. The system works great! With the supplied adapter it can support all our devices. Software easy to use! Good instructions too! Best price! Thanks again!
Kurt Lamoreaux - American Bristol Industries, Inc.
Just a quick note to let you know that my AR Eeprom programmer and software are operating flawlessly.
Thanks for your time,
Bill
"I can't tell you how much your system has helped me out. It's rock solid operation and bullet proof user interface make it really easy to use. It's been a lifesaver."
Steve Boisvert - Alternative Routing Technologies
"Just a quick note to inform you that the eprom programming system has arrived. It is working very well and I am quite pleased with my purchase."
Rod Egan - Sage Telecommunications Pty Ltd - Western Australia
TO: Andromeda Research
FROM: Bell & Howell Mail Processing Systems
I am sending this email to let you know that our service technicians have been utilizing your portable “EPROM+” programming system, model AR-32A, for over two years. Your system is one third the cost of the units we were using previously and far more portable. This alone has saved thousands of dollars in shipping costs and allowed us to place many more units into the field.
The simplicity of the operating program has saved us from doing any formal training and only occasionally do our technicians call with questions. Your excellent support concerning the enhancement to your software is a testimony of what responding to a customer’s needs is all about. What you provide is customer satisfaction to the fullest.
In consideration of our own customer satisfaction policy, your system has allowed us to significantly decrease the down time of our equipment when performing field change updates. It also makes new installations a breeze. This is a critical issue for many of our customers due to critical mailing schedules.
It has been a pleasure working with your company and I look forward to continuing this association.
Sincerely,
Michael Ayers, Senior Support Engineer, Bell+Howell Mail Processing Systems, Worldwide Technical Support
Hello, I purchased your EPROM+ system a little over a month ago and had a problem finding the Motorola chip I needed in order to build the PIC adapter. I called and never received a call/email back and was a bit disappointed. I emailed and received a prompt apology and even an offer to send me the chip free. Anyhow, I just wanted to follow up and let you know I got the PIC adapter assembled and all works great. I'm very pleased with my purchase and was very pleased with your follow up email support. Anyhow, just wanted to follow up after my last negative email to let you guys know that I am a satisfied customer and would recommend your product to others.
Thanks, Alan
Received via email from Alan Reeve, Marietta, GA
I have used the EPROM+ programmer now for a couple of years and I have to say: What a lifesaver it has been for me. Lightweight, robust, user friendly software (even better now with the latest release)! What else can I ask for? Right: I almost forgot. Whenever I had a technical question, there where no busy signals, no voice prompts, just a knowledgeable, understanding person who picked up the phone. Need a programmer? This is definitely my first pick!
Peter Schuerch - Staff Engineering Manager - Buhler, Inc. Minneapolis
Your EPROM+ programmer is the greatest thing since sliced bread. It is refreshing to deal with a company who is helpful , courteous, and works with their customers. I have and will continue to recommend your product to anyone who is in the market for a programmer. Thanks for your support.
RW, Rocky Ridge, MD.
I am very impressed with the Eprom+ Programmer it has worked flawlessly for me, and was extremely easy to set up. In my 14 years experience as an Avionics Technician this is the best product I have used.
T.J. McCorriston
I received the programmer last week and it works fine. I am very impressed with your service. The delivery of your product was fast, thank you for everything.
Alex Rizi
I'd like to thank you and your company for putting out the extra effort to ship EPROM FIELD KIT to me very quickly. Not only did it arrive the next day, it worked very well. I appreciate you staying late to get my order to UPS. I don't see that kind opf commitment from businesses very often any more. It was a pleasure doing business with you!
I also appreciate the hard copy of your manual and especially it's easy to understand format. You did a nice job on it.
Sincerely,
Mike S. - Enginnering Consultant
Hi. I just wanted to thank you and your technicians for all the help you gave me in my attempts to make copies of a legacy EEPROM. The EPROM+ programmer worked like a charm as did the PLCC adapter that you guys stayed late to make for me. It took me less than 10 minutes this morning to set things up, read in the old device, make a copy and try it in our target system. Everything worked perfectly and our customer will receive their product tomorrow.
Again, I would like to thank you for going the extra mile for us and getting both the programmer and the adapter to us so quickly - it's not often that we see that kind of service any more.
Greg Arends - Saracon / S_gear designs
The EPROM+ has been a life saver. It is so easy to pull information off programmed chips and save it to to a file and then create replacement chips when necessary. It has saved us so much time and money that we used to spend talking to product manufacturers who would never give any help anyway. The smooth operation of your system has made my job so much easier.
Thanks and keep up the good work.
Bill
I want to say I think you have a great product and very easy to use as I am a absolute neophyte with such things. Talk about support, I called last saturday and someone answered my call and gave me some very valuable assistance. My question involved some older types of 27C64 chips that required a higher programming voltage. I wouldn't have known what to do if it wasn't for your assistance. Thanks again for your help.
Bob Abowitz, K.C. Microcomputer Services Tehachapi, California
I received the Eprom+ system about a month ago and it has done everything I hoped it would do and more. Even though I bought the tutorial program and flash eprom I have not used it yet. I have been able to copy, save and modify eproms within hours of having the device installed. That's pretty impressive (to me) considering that I have never done this before. My Japanese friend who owns a race shop was stunned because my eprom burner does more than his and mine costs $700 less! One of these days I'll find the time to use the tutorial program and learn the rest of the abilities of the Eprom+.
Thanks, everything you promised I could do with the EPROM+ has been accomplished.
D. Novak
Thank you for the quick response, I look forward to using the software. I only wish other companies would treat their customers with the generous follow-up and post sales support you have met my query with. I feel like I have a friend who works at ARLabs. Certainly, I will recommend your products and web site whenever the opportunity is present.
Thanks again, and regards.
J. Whitman, New York
Hello, This email is to express my appreciation for the
excellent Tech Support offered by Andromeda Research Labs. After
experiencing an issue with an EPROM file procured from a
vendor, your tech support person assisted us with a professional
and timely resolution, plus offered an educational explaination
in regards to the problem with the formatting of the file. This
level of Tech Support is all too rare in my experience, and
deserves to be recognized.
Andromeda Research Labs, their Tech Support and equipment are
highly recommended.
Jim Turner,
Better Quality Business Systems, Jeffersonville, IN
I recently purchased an EPROM+ programmer from your company
and have to say that I'm very pleased with the quality and
versatility of this unit.
Thank you very much.
Rick Hernandez
We received the EPROM+ from our customs agents this morning thanks.We have had it doing some work already, and we are very pleased with it.
Best Regards,
John Russell,
RUSCOOL Electronics Ltd.
New Zealand
Hello. We are now using the EPROM field kit and we find it very useful in our operation. We are distributors of an inkjet printer that is microprocessor based. The printer has various models but only have a common CPU board. The difference is only on the software. We can now put less CPU boards on stock but can be flexible with different models because of the EPROM field kit.
Best regards,
Alfonso Arceo, Jr.
Hi. I just received my AR-32A and it's a very nice product. I've reclaimed a failed motherboard already.
Thanks,
Arnold Kedy
Hi, I bought model AR 32A several years ago. I've been very happy with this unit and it's listed as one of my BEST pieces of electronics equipment.
Thanks,
David De Vera(Customer)
I would like to thank you so much for the help
you offered me over the phone yesterday. I was trying to copy
multiple copies of a device model 27C010 without success. I have
your EPROM+ system (Model AR-32A) with the APLCC32/32 adapter.
The software is version 5.9. I am using my HP notebook with
Windows XP home Edition. After using your advice by changing the
system mode setting it worked perfectly.
So thanks so much for your help. I hope that we can develop our
business relation more and more.
Thanks
Khalid Wadhaifi
International Turnkey Systems
Riyadh, Saudi Arabia
Dear AR Labs
A while back we purchased a 42 pin EPROM adapter (part# A42PE) so
that we
could program larger devices such as a M27C800. We use your
burner all the time.
It has been a huge asset to our organization.
Sincerely,
Dan Payne
Field Service Manager
Dahill Industries Inc.
As the chair of a small ECE department, I look for engineering tools that are easy to learn and to use, are effective, and are low cost. I found the EPROM+ to fit the bill - not only was I able to use it right out of the box, but with a minimum of tutoring on my part my students have found it to be easy as well. The faculty has a wide ranges of uses for this system, ranging from teaching freshmen how to burn ROM chips to programming embedded controllers for use in our research. I really appreciate this product.
Jack Adams,
Chair, Merrimack College ECE Department
Hi,
I have your EPROM+ programming system, and let me tell you: I'm
very satisfied; It's a great product.
Thank you.
Hi,
Thank you very much for your professionalism and your prompt
response, I really appreciate it. I'll recommend strongly your
product to
whoever wants to buy an Eprom programmer with excellent technical
support.
Thanks again.
Serge O.
Hello.
Do you have the bipolar prom adapter for the 82SXXX in stock?
I have had one of your programmers for a number of years and have
been quite
pleased with it. I now find I have a requirements for
bipolar proms.
Thanks very much.
Sincerely,
Gordon Ichikawa
T&K Comm Sys Inc / GRI Telecom Inc
Hello,
This is Devin Novak again. About a year and a half ago I purchased a Eprom+ kit and it worked wonders for me. I knew nothing about programming at the time and this awesome device has taught me everything. I love it.
I really like this device and will continue using it. It has been though a lot and done a lot of work for me.
Thank you and thank you for the great product.
Best Regards,
Devin Novak
Hello, I purchased the Eprom + and it's working great.
Richard
Route 66 Studios
Just a quick note to let you know that you were right that
toshiba notebooks are notorious for all kinds of
"lousy"
operations. I fixed the problem based on your
help. I also checked with the other
dept. and they fixed theirs also. All is well regarding any
fault with your device.
Thanks for your rapid response.....and by the way........the rom
burner is awesome.
Mike B.
I just wanted to take a moment to tell you how
extremely I am with my 32A unit. I bought this unit for one specific project.
Upon completion, I didn't really have any other application for
it. (I even tried to sell it once at a "ham-fest"
- boy am I glad that it didn't sell.) Last night I was repairing
a Dranetz 646 Disturbance Monitor with a version 1.4 BIOS (My
other unit has a version 1.9). The manufacturer of the
machine wanted $1900.00 flat rate to repair it and/or update it
(ABSURD!! But, they also wanted $300 for new plastic carrying
handle...) so I did the job myself. I needed to update the
bios, and since it was an older chip I figured that the 32A would
do the trick. I went out to my barn, which is not well
enclosed, and rooted through weather-damaged cardboard boxes
until I found my 32A and Prom Eraser, both of which had been
sitting out there for no less than 3 years.
Thanks to your superior quality
product, and the protection of the carrying case, that unit still
works perfectly. I found the software on your web site in
seconds, and had it set up and working again in under 10 minutes. Now here is the other part
of the story - Two years ago I needed to program a special
bios chip. I thought the 32A was long lost, and anyways I
thought that it couldn't possibly handle the newer chips, so I
bought another unit from a different company. It was not
adequate for the job at hand, would not support the device
that I needed to work with, and was much harder to work with
than your product. I sent it back, and after 5 months of
calling them I actually got a refund. When I bought the 32A, I scarcely realized the
tremendous value of the investment I had made. I am totally
impressed with this product and its continuing ability to handle
newer packages. Now that I have been "re-united" with my 32A,
I see from your site that this unit would have handled that job
and others. I am absolutely stunned at the quality and
value of this unit.
Thank you, God bless you, and good luck.
Jay Nickerson
Hi,
Everything seems to be ok!! I have put an adapter that converts
the 220v to 110v and it's ok!!
Thanks for the support. The manual and the programmer are very
good. I am very
happy with what i have. Also it was very easy for me to learn
"how to use it".
Thank you very much.
Now i have to find how to understund all this bytes and make my
own program.
Best Regards,
Nick
Athens, GREECE
Dear sir,
I vould like to thank you for a very good
eprom programing product. So far we have expiriencing an exelent
results with your product. We found your eprom programing
much more officient than any other product which cost lot
more money. Very frendly and easy to use.
One more time I vould like to thank you for an exellent
programing.
Jimmy from Canada
Gentlemen,
I would like to tell you that I have just repaired one of our company’s taxi meters using your EPROM+ Programmer.
Your
EPROM+ Programmer is a great product and most importantly your
tech support has been invaluable.
Thanks again.
Damon
President - Tech-Navigator Inc.
Miami, Florida
Hi. I received my programmer last week. I just got finished
using it and it works flawlessly.
This will turn out to be well worth the investment. Can't thank
you enough for the help and support you've given.
Regards,
Lee D.
VP Service
United Business Systems
Hello, I currently own a Model AR-32a Eprom+
Programmer which I had purchased about 6 years ago.
I enjoy the device and have nothing but good to say about it.
Thanks for making a programmer that is good enough
for the daily needs of most small R&D outfits and affordable
enough for the occasional hobbyist like myself.
Sincerely,
Emanuel V.
Hi there,
I bought an EPROM+ from you a couple of years ago and have been very happy with it - Thanks.
Kind Regards
Adrian Rollin
Director
Printer Medix Ltd
Specialists in Xerox/Tektronix Printers
Authorised Xerox/Tektronix Select
Reseller
Hello,
I have a AR-32A programming unit that has been working really well.
Thank You,
Wayne W.
Dear Andromeda Research Labs,
I am writing to commend you on your AR-32A programming unit. I
purchased
this unit over 4 years ago and it has worked perfectly ever
since.
Over the course of our work, it is necessary to make programming
changes in
the field. We have found that the AR-32A is perfect in fulfilling
this role.
The case is very sturdy as it has been put under great demand
since we pack
it with all of our other tools and equipment when we travel.
The unit is easy to set up and connect to our laptop and allows
us to make
changes anywhere, especially right on the job site.
Congratulations on making such a fine product.
Regards,
Peter I Rutkowski
Consulting Engineer
Scott Instruments/Tyco
Hi Andromeda Research,
I have performed the upgrade on my early model AR-32A as
described in your last email.
The version 5 software is now running fine with the unit. The new
softwares extended device support means I don't have to go
to the expense of replacing the unit. The unit should now support
my needs well into the future. The AR-32a is a first class
programmer and
your companies back up and level of support is second to none.
This upgrade has made a great unit even better than it was.
Thank you.
Len Askevold
Western Australia
P.S. My colleagues borrow the AR-32a when they have problems
programming certain devices with their more expensive units.
The AR-32a does the job and gets them out of trouble every time.
Thanks again.
Cheers
Len
I have had your EPROM+ Programming System several years now and I love it.
Thank you.
Joel Brier
AD6QS
RETIRED
I bought an EPROM+ a few months ago. The EPROM+ works
VERY well. Works perfectly every time. It copies
the old Kurzweil 1000 sound chips perfectly every
time. I program the data to OTP - 27C040
chips. Here is a picture of the chips lined up in parallel.
the area marked 'Sound ROM chips'.
Thanks,
David B,
Raleigh NC
Hi, I´m a brazilian user of the AR-32A.
Thanks and congratulations for the programmer.
Sinceramente,
Walter
Your product is superb. It never fails to read or write in one pass.
Thanks. David B.
Raleigh North Carolina
PS...your products, coupled with your knowledge
have helped me reach several project milestones. I really
appreciate your time.
Sincerely,
Frank R.
Dear Andromeda Research,
Thanks to your excellent support, my EPROM+ has been working
without problems during more than five years.
Best regards,
Franz
Uruguay
Just a line to thank you for your
help and to let you know the EPROM+ with the ACOM1 adapter has
done exactly what I wanted.
Many Thanks,
Mark M.
United Kingdom
Hi,
I've had the AR-32A EPROM+ programming system 5 year ago
from you. It is an excellent system and I love it.
Thanks,
T. Nguyen
Dear Andromeda Research,
Thank you very much for your prompt reply. You have solved my
problem! I wish I had contacted you sooner.
Looking forward to working with other microcontroller families
(PIC, Atmel) soon.
Thanks for a great product and excellent support.
Regards,
Brian
Dear Andromeda Research,
Thank you! I am up and running again!A sudden need came up for me to leave the office to program some EPROMS. I grabbed the "technician shared" laptop and loaded your application on it. As soon as the laptop failed to recognize my trusty programmer, I sought to tweak the interface…thinking the problem might be in some laptop setting. After only a few minutes, it occurred to me to check the application subdirectory. There, I found your MOST HELPFUL read.me that explained all about the "different" XP issues that reside on some Dell Laptops. The two utilities you provided awoke the interface and I was on my way.
Thanks for thinking to put that information in with your application.
John Fleetwood
President
Contract Video Specialists, Inc.
Thank you for an excellent product.
Regards,
Rob H.
Robs Creative Calibrations
I got the programmer and eraser late yesterday
afternoon. By this morning I have read, edited and
reprogrammed all three EPROMs in the
instrument I was working on. Even better, the project cost
half what the manufacturer of the instrument wanted to
charge me for
replacement EPROMs.
Steve S.
OSU Radiation Center
Hello,
Thanks for the software update. I'm an ME who ended up
working extensively in control systems (go figure), and I get a lot of enjoyment
out of almost anything technical. I like finding simple (preferably elegant)
solutions to complex problems, so I spend a lot of time researching seemingly
useless topics and applying that information to everyday problems. You never can
tell when a small bit of technical trivia may turn out to be useful... I've
found that a good understanding of basic principles (and some "trivia") can be
quite useful at 2am on a weekend with a line down.
Again, thank you for your help and be sure to have a merry Christmas! I have enjoyed
your products and support over the years, and I wish you all the best for the
coming year. God bless.
Thanks,
Tom Smith
Dear Andromeda Research Labs,
Hi, I bought model
AR 32A several years ago. I've been very happy with this.
Thanks for the reply. I programmed a different chip and
it worked. Thanks for all of your help.
From Thailand ........
Thank You
I bought your programmer in 95. After other
internet programmers, several computers and automobiles,
yours is the only product that still works. Wish you
made automobiles!
Leroy
Still loving this programmer after all these
years.
Thank you.
Ron Hymes
Hi,
Looking for some adapters for a AR32A I have and probably need to order another 32 pin PLCC adapter (for 29Fxxx devices).
While I'm on the subject I've had this ar32 for years now, so kudos on making a product that just works!
Thanks,
Adam
Hi,
We have for some years been using your equipment and it has worked really great.
The equipment we are using is:
Programming unit – AR-32A
Adapter – ASERSM1A
Many thanks!
Anton R.
Very nice that you made a bootable drive.
Got the unit connected and running.
Thank you,
Okjin S.
Hi:
I have had an AR-32 that was upgraded to a + more years ago than I wish to acknowledge. Great system.
Thanks,
Jeff Young
Sir/ Madam,
It has been an absolute pleasure working with your customer service representative. Recently we purchased a chip burner and his customer service in our
support needs is second to none. As a world wide company, I deal with vendors from all corners and it is very rare that I find customer service as wonderful
as yours.
Thank you again for your excellent support.
Greg,
Schindler Elevator
As us southerners like to say, I've used that programmer more times than you can shake a stick at it..........lol. Used it since around 96. Very good product!
Ralph,
Cumberland Two Way Communications
Good morning
I would like to this opportunity to say thank you to your customer support team. This team provides the utmost information/support one can ask
for. In today’s society, we don’t find this quality in people very often.
Thanks
Rick F.
Mechanic Supervisor | Canteen Vending
Hello ARLABS, I wish to present this to you in thanks. I thank you for making a product available that is simple to understand and easy to use. In addition to the product there is ample amount of printed data and tutorial information included. I have had my product for more than two years. I have called support several times over that period to get technical information on chip identification and keep up with new accessories development and free software updates. Each time I call and speak with someone I receive exemplary support so that I can complete my task with success. It is wonderful for me to have such great information. Tech support has never been too busy to walk me through procedures and increase my knowledge base. Your products and service exceed any expectation. I hope I can only mirror your example of fine communication, kindness, patience and education.
Thank you for being there.
Customer requests assistance
Hi there, so far your system is working great. I can read and write to the tutorial chip you provided just fine. I am having a issue with writing to a 24C16 chip. The paper work that was included says that these are secure. I don't suppose I could ask for some assistance? I am just messing around with a 2013 chevy malibu cluster! Cluster is in good working order. Thank you for your help and your great product
Our response
Hi Jeff, The 24C16 is not secure. Select the part, place the plug in the 24XX position on the ASERSM1A, set the voltage to LV-3.0.
Be sure the chip is clean and attach the clip. Go to the buffer editor and press G. See if you get a successful read.
If not, set the voltage to 3.6 and retry.
Customer responds
Thank you for your help. I will do what you said. The chip may still have a bit of coating on it. Cleaned it really good but will clean it again!
Followed by
Hey, must of had a bad connection somewhere. Cleaned the pins and reattached the clip and all is well. My first thought was some kind of write encryption. Now its time for fun!!
Thank you for making such great products and the great customer service!
Jeff H.
Customer success story
Hi, just checking but can I clone this VW ME7.1.1 with the kit I bought?
I'm trying to install a used computer in a VW beetle and the IMMO doesn't let it run?
Our response
You can clone any eeprom data from one module to another. I don't know which eeprom part is used in the VW ME7.1.1.
Customer responds
Thanks, I'll open it up!
Followed by
Just wanted to say thanks. I got the ME7.1.1 cloned. Had an 95160 eeprom. It's funny but all the info online, none of it shows you can do it this way. So now I've successfully cloned 4 ECM's and one Saab CIM using your kit!
I recently bought an automotive kit from Andromeda Research to
program eeproms and microcontrollers. This little device has
made my job so much easier. Tech support is very informative and I can tell
they really know their stuff. They walked me through a tutorial
on how to program a MC68HC11E9 and it worked flawlessly. I would recommend
Andromeda Research to anyone interested in programming automotive eeproms and
microcontrollers in circuit.
Thanks to them for the great job they do.
Jeff
Automotive Computer Repair Service
Gentlemen,
Your HC11 series programmer is excellent- it gives me even more
than I expected- for example MC68HC11K4 in-circuit programming. Special
thanks for it.
Best Regards,
Igor
Hello, Andromeda Research. Good news!!
We changed the items you suggested and it works.
Many thanks for your support.
GENIUS airbagrecycling BV
The Netherlands
Best regards from Holland,
Erwin
Hi. I have your tool. It works great!
Autobossrepair
Hi. I’ve been using your automotive kit for programming eeprom and mcu for a while now and it works great.
Thanks,
Oliver
Hi,
I received the KBC-1 kit, no problems. After connecting the power supply, I started with the very impressive tutorial.
It all works great.
Best regards,
Sal D.
Australia
Hello,
First of all I want to say Im very happy with the Andromeda research eprom and microcontroller reader.
Im working now one month with the andromeda research and i have readed allot of eproms and I already cleared some crashdata of airbags.
And readed some car ecu's.
The programmers works good with relaible connection with the chip.
And i have already learned to use the templates to erase crash data.
Many regards,
Hassan B.
HB Automotive-Electronics
I just wanted to thank you for your product and support. I run a large Lexus dealership in Los Angeles and purchased the locksmith kit because Lexus terminated their ECU replacement program, when our guests who lose all the keys they have for their immobilizer system cars. We have programmed quite a few ECUs now and have had zero problems. I initially had some set-up problems because of the security on my PC at work but eventually got the system to work flawlessly.
This is a quick and simple alternative to calling an outside service. I sent email to ARLABS and had a phone message waiting the next morning. I don’t usually get phone call responses from email which further impressed me. There is some reading involved, but it was all worth the time spent.
I have recommended this to several other dealers and would not hesitate to purchase the system again.
Best regards,
Mark B.
Lexus Dealer in Los Angeles
Hi.
My name is Adel. I want to thank you. I changed my life to the best when I use your kit #1 to do airbag modules.
Thanks,
Adel
The The machine works great; been using it for a week now and learning everything about it.
Thanks,
Kevin, SAAB Specialist
I really appreciate the time and help you gave me, I bought the automotive kit and it works awesome.
Thanks,
Ali
All under control. Bought an HP machine and everything fell into place. Went through the tutorials and practised on a airbag controller with success. I like the info on VW security code. That's always been a pain not being able to do the keys or any security. Any suggestions on forums etc to keep up to date with vehicle info?
Thanks again,
Allen
Allens Electrical
Australia
Hello!
I used your great programmers many years. I'm so lucky with it. And thank you so much for your really quick support.
Now I going to buy additional the
automotive and locksmith kits. Could you please list the Vehicle Application List for both kits.
Thank you so much for your business
I have just got around to using the Eprom+, and I am delighted
with its performance and simplicity.
Thank you for your excellent service and a great product.
Rob McBrien
Bee-Ems Car Service Centre
Sydney, Australia
Hi.
My name is Adel. I want to thank you. I changed my life to the best when I use your kit #1 to do airbag modules.
Thanks,
Adel
Hey it's Jonathan,
I just had some free time this morning and wanted to send you a quick email.
I sure do appreciate you building this wonderful "Instrument".
Me and the wife removed a type 1 module from 2000 Jeep Wrangler "24C02" last Friday. Was a complete success thanks to AR32.
We had a working key for customer next morning.
I'm actually quite thrilled at how fast, precise and effective the whole system operates. It's incredible. Let me be honest and say I was very intimidated when the owner's manual first arrived with this tool but after booting the software and navigating around I'm thoroughly impressed. It's quite flawless. Didn't take no time in gaining confidence with this "Instrument".
Thanks for being a wonderful help in our Locksmith business!
May the Lord continue to bless you and I'm amped for purchasing Micro grabber kit in the near future.
Have a great week my friend.
Jonathan
The Key Keeper
To start with I just want to say thanks for all your help. Your after sales service/help is fantastic. I will be recommending that other locksmiths buy a programmer from you .
Regards,
Adam - Adam's Coffs Coast Locksmiths
Hi,
I received the Subaru BIU probe set and it works beautifully with the soft and hardware I have. I’m on software version 6.0F.
Thank you!
Jay B.
(Automotive Locksmith)
Thank you for the help Monday with the 2008 Sienna. As I mentioned on the phone, it turns out that the chip that contains the data telling the ECU
to look or not look for a Immobilizer ICU is a RA86 chip located at address IC201 on the board. Reading the data from the original ECU and writing
it to the donor ECU allowed the vehicle to start up. The file is 2048 bytes and contains the VIN for those with a external ICU, and the VIN with additional
data for those without an external ICU. The additional data looks like key data. I suspect that it exists to fake the ECU into not searching for an external ICU.
Thanks again,
Jim P. - (Automotive Locksmith)
I'm an automotive locksmith and avid EEPROM reader. I have several options of reading devices available to me personally but I have recently started a
company offering tools that program transponders to vehicles via EEPROM dumps. There is one vehicle in particular that has the 28F400B device and its
the only one stateside that requires a locksmith a read a 28F.
Is it possible to read this device, erase and then program with an edited dump?
I browsed the data sheet of this device and it states the maximum voltage is 12V with a 5% sway. The AR labs device I use to read this device uses
a 12V power supply and all functions requested above operate very smoothly.
Most of the immobilizers we deal with are serial devices. (93xxx 24xxx).
We also do a good bit of micro controllers.
RESULT: This customer purchased the ASOIC44/M8 adapter which added support for the 28F and 29F series parts.
I got every thing to work with the SAAB twice module.
Thanks a lot for your patience and help.
Roy
Locksmith
Hi,
Just to follow up, reinstalled software, followed your instructions, found the librarian, and everything is great!
What a difference between the old and the new as far as procedures go, very nice additions.
Thank you again!
Todd H.
CRL, CAL
ALCATRAZ
Locksmith
Thank you very much for the great help and the professional guiding!!!
AR Labs - you guys are awesome!!!!!
You have me as a customer for life!!!!
Please
consider opening a Facebook page. I promise you that you'll really see how many fans you have!!! Big names in the automotive Locksmith industry
talk only
good about you guys!!!
Thanks for all your help, repairing my ACOM2, and the good customer service. It's nice to know there are still people who stand behind their product.
Jeff P.
Gene's Lock and Key,
Colorado Springs, CO
I got every thing to work with the SAAB twice module.
Thanks a lot for your patience and help.
Roy
Locksmith
Hi,
Just to follow up, reinstalled software, followed your instructions, found the librarian, and everything is great!
What a difference between the old and the new as far as procedures go, very nice additions.
Thank you again!
Todd H.
CRL, CAL
ALCATRAZ
Locksmith
I must say the professionalism and the quick response of you solidified my decision to purchase. I bought an Automotive Kit#1 package Saturday evening with next day shipping.
Thanks for your time.
Sincerely,
JD,
Automotive Locksmith
Hello. My name is Paul Sanchez. I work for Toshbia Business Solutions of Colorado, formerly known as Copy Concepts Inc. We have purchased two Field Kits from you this past year. First off, they are great products. It allows us to update our copiers and keep them to a standard that Toshiba requires. It also eliminates the need to order new roms everytime Toshiba updates their copiers, which saves us money.
Thanks again for a great product. I recommend you to other Toshiba dealers througout the USA and hopefully they are listening. Thanks again.
Paul Sanchez /MCP, Toshiba Business Solutions of Colorado
Dear Andromeda Research,
Thank you for having such a versatile product! Not only can we do standard EPROMS with ease, having the SHARP flashrom adapter has made my job even easier. No more yanking the flywheel off and various other components to access the SCSI connector. Now all I have to do is pop in a new set of flashroms (about 5 minutes) and we're off and running again. It's really hard to believe in this day and age that one product can be used in so many different ways. Keep up the good work, you have an outstanding item!!
Thanks Again,
Ron Schemrich, Wooster Office Equipment
Hi. I just wanted to drop you an email to tell you how much time and money the EPROM+ system has saved our company. I have been burning eproms for several years now with a different burner and I can't believe how much easier and more effecient your unit is. I burn Sharp copier flash roms and Sharp copier eproms along with Sharp fax eproms. I never use to be able to burn the flash rom unless you had another copier around and a laptop and it was quite the hassle. Now all I do is use your flash rom adapter and away I go. Nothing to it. Also with the Sharp faxes I used to have to convert files from Hex to binary and now with your system I don't have to do that either. I highly recommend to any copier and or fax dealer to purchase this product. It is money well spent. Also the support that you have given us has been great. Keep up the good work.
Sincerely,
Chris Yaney, Service Support Manager, Allen Business Machines Co. Inc.
Dear Andromeda Research Labs,
Our Northeastern region, based in New Jersey, has previously
purchased a ROM burner/eraser from your company.
That is how I became aware of your company. Since that
time, I recommended ARLabs to one of our Toshiba authorized
dealers who called your company, and eventually purchased a ROM
Burner/eraser with chip/jigs specifically for Toshiba products.
The kit was approximately $435 and our dealer was very satisfied.
I plan to refer all our dealers to your web site when they
require ROM burners.
Thank you very much
Michael Bellamy
Color Network Engineer
Toshiba America Business Solutions
2 Musick
Irvine, California 92618
Hi. I received my programmer last week. I just got finished
using it and it works flawlessly.
This will turn out to be well worth the investment. Can't thank
you enough for the help and support you've given.
Regards,
Lee D.
VP Service
United Business Systems
Hi,
I am N.R. from India. I already purchase Eprom+ system & adaptors for Canon machines. I am fully satisfaction with your products.
Now I want to purchase one more Boot Rom programmer and adapters. Please contact me.
Thanks,
N.R. India
Dear Sir,
Good Day to you. I bought a set of programmer for Canon copier from your company about 3 years back, and it is wonderful,
i can do almost all the programming i need with the programmer.
Thank you.
Yours Faithfully,
Alan, Kuala Lumpur
Malaysia
Good day,
I 'm glad to inform you that at last I manage to get the right formula to
edit and program the IC. Is real challenging and fun to get it solved.
Any
way I have to sincerely to thank you very much for your support and
information. You are very helpful.
My next project will involved
with a newer model to convert a U send feature.
Again if I need your advice I will contact you by e-mail.
Last but not least thank you again for your co-operation.
Best Regards,
Vincent
(Canon Copier Technician),
Malaysia
Gentlemen,
How are you?
I glad to tell you that your andromeda memory programer very helpfull to to copy Canon ir5000 boot rom.
Thank you & best regards,
Hendrikus G.
Hi,
Thanks for the reply. I programmed a different chip and it
worked. Thanks for all of your help.
I'm glad there is a way to use your burner on the new flashroms
for the "Tiger" series. I love your product and
even more so, the support.
Thanks again and have a great day!
Gregg
Hi.
I visited your site recently and am quite intrested with your
bios kit. Since I have the programmer I want to make this bios
thing a hobby, maybe help my friends out with their dead BIOS.
I have also used the programmer on XP, the programming speed
substatially increased. Thank you. Wish you all the best to the
growth of your company. I have compared many programmers with
your price and the services they provide, like custom adapters.
Andromeda is the best, keep the good work going.
I find find your product really useful. I use it mainly on
changing copier's languages and some flash failures.
Warmest regards,
Ralph
Gentlemen,
How are you?
I glad to tell you that your andromeda memory programer very helpfull to to copy Canon ir5000 boot rom.
Thank you & best regards,
Hendrikus G.
Hi,
We recently bought to your company the Canon kit#3 and everything work ok and we are glad with the product.
We complete the tutorial and everything is right.
Thanks for all,
Filipe M.
Moreira e VilaVerde,
Portugal
Hi,
We recently bought to your company the Canon kit#3 and everything work ok and we are glad with the product.
We complete the tutorial and everything is right.
Thanks for all,
Filipe M.
Moreira e VilaVerde,
Portugal
Hi. I purchased your Bios Repair Kit about a year and a half ago and just checked back. Just wanted to say this is a fantastic product that has paid for itself over and over again. It saves me lost productivity and has let me upgrade the bios of several different types of machines with extreme confidence. Knowing the BIOS repair kit is at my disposal allows me to experiment with new bios versions without worrying if something goes wrong. Bios upgrades from motherboard manufacturers don’t always go as planned and your kit keeps me from having to deal with poor technical support and having to buy new bios chips from them or having to send mine back to them for replacement. Updates of the software and your continued support for the product, is outstanding. At first, I thought that I would always have to “upgrade” my unit to get support for newer chips. After a year and a half, you haven’t left me with an obsolete product…it’s still as good as it was when I bought it.
Thanks and keep up the great work!
Cornelius Mendoza
Dear ARLabs,
I bought your Eprom+ programmer and the bipolar prom adapter card via your site and they arrived safely this week. I have had a chance to examine and
digest the comprehensive manual and specific Bipolar prom information and even test out some blank 82S123 chips all of which has worked perfectly. I can
now see how the jumper situation works thanks to you and will get in some DIP units to make up the jumpers for the 82s129's. I'm sure various other HELP
based questions will arise along the way so thanks for your patience. There seem to be a lot of early computer game and slot machine etc enthusiasts all over
Europe who have needs for reprogramming old PROM chips and your programmer specification is so good I will put the word out.
Best wishes,
James
James Richardson-Jones ( Director)
The Duplex Pipe Organ and Blower Company Ltd.
United Kingdom
website: www.duplexpipeorganandblowerco.co.uk/
Hi,
As promised, I have finally gotten around to purchasing one of your BPROM adaptors as I now have a poorly 1982 NED Synclavier II in which is full of them
and I’d like to make images of all of them.
I just wanted to say that your EPROM+ programmer has been worth its weight in gold. The restored GDS synthesizer
ended up selling to a famous music producer in the US for a 5 figure sum. The unit has saved my bacon several times now especially for programming old three
rail 2708 EPROMS which so many modern programmers won’t touch. This recently included a valuable old Oberheim OB-X synth.
As time marches on and
most manufacturers drop support for old technology is it really great to see someone still supporting it – just perfect for the retrocomputing, retro arcade and
vintage synth scenes and I have tried to communicate this to others.
Best Regards,
Dan W.
Sound Designer,
Vintage Synth Specialist
& Synth Engineer
www.hideawaystudio.co.uk
As an electronic engineer by trade and still stuck in 80's technology since I graduated college, The Eprom Plus Programmer is the best programmer I have used period. I repair and design boards for pinball and arcade machines. I also have numerous other "USB" programmers due to some machines without an expansion port, but in the end I use an ExpressCard interface so I could program with your programmer. I also program the dreaded Texas Instruments non standard TMS2716 with the tri voltage. Your adapter makes programming these a snap. I also program TMS2532's which also program with no problems using your unit. The USB units I have tried have not been able to program these correctly even though they claim they do. I think speed is an issue. Their units program them too fast where your unit programs like they were in the 80's. Please keep offering this product. I just bought another one to keep as a spare.
Jeff McAfee,
President Classic Arcades Inc.
Hi,
I just wanted to thank you for suggesting the Accutouch probe. It has saved me a ton of time and works flawlessly every time. Well worth the money.
Mark B.
Service Manager, Lexus Dealer
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